Privacy Policy

This website is operated by Hadley London. Throughout the site, the 
terms "we", "us" and "our" refer to Hadley London. Hadley London 
offers this website, including all information, tools, and services 
available from this site to you, the user, conditioned upon your 
acceptance of all terms, conditions, policies, and notices stated here.

Effective Date: 5 January 2026

Version: 1.0.0

At Hadley London we value and respect your privacy. This Privacy 
Policy explains how we collect, use and protect your personal 
information when you visit our website, subscribe to our newsletter, 
or make a purchase. By using our website you agree to the terms 
described in this policy.

CONTROLLER OF PERSONAL INFORMATION
The controller for personal data collected through this website is 
Hadley London. If you have any questions about how we manage your 
data, you may contact us directly.

INFORMATION WE COLLECT
When you use our website or interact with our services, we may 
collect information such as your name, billing and shipping address, 
email address, phone number and details of your orders. Payment 
details are processed securely through third-party providers such 
as Shopify Payments or PayPal. We do not store your complete 
payment information on our servers.

If you subscribe to our email newsletter, we collect your email 
address and your consent to receive marketing messages. You may 
unsubscribe at any time. We may also collect information when you 
engage with us on social media platforms such as Facebook or 
Instagram. In addition, our website automatically collects 
technical data such as IP addresses, browser types and pages 
visited. This helps us improve our site and personalise your 
experience.

USE OF YOUR INFORMATION
Your information is used primarily to process and deliver orders, 
to communicate with you about purchases or enquiries, and to 
provide customer support. We may also use your information to 
send newsletters or promotional offers if you have opted in. 
Finally, we use data to analyse site traffic, improve our services, 
and ensure the security of our platform.

SHARING OF INFORMATION
We do not sell or rent your personal information. We may share 
limited data with trusted third-party service providers, including 
payment processors, shipping partners, and marketing platforms. 
These parties are only permitted to use your information as 
necessary to provide services to Hadley London. In certain 
circumstances, we may be required to disclose information to 
legal authorities if demanded by law.

COOKIES AND TRACKING
Our website uses cookies and similar technologies to enhance your 
browsing experience, remember your preferences, and analyse how 
the site is used. Cookies also help us provide personalised content 
and marketing. You are free to disable cookies in your browser 
settings, although some features of our website may not function 
properly as a result.

DATA SECURITY AND RETENTION
We take appropriate technical and organisational measures to 
safeguard your personal data against loss, misuse or unauthorised 
access. While no system is completely secure, we are committed to 
protecting your information as effectively as possible. Your 
personal information is retained only as long as necessary to 
fulfil the purposes outlined in this policy or as required by law.

YOUR RIGHTS
Under the UK General Data Protection Regulation (UK GDPR) and the 
Data Protection Act 2018, you have the right to access, correct, 
or delete your personal information. You may also withdraw consent 
for marketing communications at any time, request that we restrict 
or stop processing your data, and lodge a complaint with the 
Information Commissioner's Office (ICO) if you believe your data 
has been handled improperly. Requests regarding your personal data 
can be made by contacting us at info@hadley-london.com.

CHILDREN'S PRIVACY
Hadley London does not knowingly collect or solicit personal data 
from children under the age of 16. If we learn that we have 
collected information from a minor without parental consent, we 
will delete that information as quickly as possible.

INTERNATIONAL VISITORS
Our company serves customers based in the United Kingdom. If you 
access our website from outside the UK, please note that your 
information may be transferred and stored in other jurisdictions, 
including servers located within the European Economic Area or 
the United States. We ensure that such transfers are handled 
securely and in accordance with applicable data protection law.

UPDATES TO THIS POLICY
We may revise this Privacy Policy from time to time. The most 
recent version will always be posted on our website, with the 
effective date indicated at the top of the page.

CONTACT INFORMATION
If you have any questions about this Privacy Policy or how your 
information is handled, please contact us at:

📧 info@hadley-london.com