Get in touch

You’ll find answers to the most common questions in our FAQ below. If your question isn’t covered, we’d love to hear from you.

We typically reply within 12–24 hours.

Contact us

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FAQs

Please double-check your spam or junk folder. Still nothing? Send us a message with your name and email address, and we’ll look into it right away.

We do our very best to ship your order as quickly as possible. The average delivery time is 7–14 business days within Canada.

Once your order has been shipped, you’ll automatically receive a track & trace link via email. Didn’t receive it? Please check your spam folder.

You can also enter your order number on our 'Track your order' page to track your package.

Of course! You have 14 days from the delivery date to return your items. Click on our return policy for more details.

We’re so sorry about that. Please send us a message through the contact form with your order number and a photo, and we’ll resolve it right away.

We process orders very quickly to make sure your items arrive as soon as possible. Want to make changes or cancel? Please contact us immediately. If your order hasn’t been shipped yet, we’ll gladly see what we can do.

Yes, we do! Our digital gift cards make the perfect present. Choose your amount and receive it instantly by email, ready to be shared with someone special.

We’re always open to new talent and collaborations. If you’d like to join our team or collaborate with us, please reach out through our contact form — we’d love to hear from you.