Shipping Policy

ORDERING AND DELIVERY AT AVERY’S ATELIER
At Avery’s Atelier, we are committed to offering high-quality products at fair and accessible prices. Orders are usually processed within 72 hours after being placed. Once processed, the average delivery time is 7 to 14 business days.

FREE SHIPPING WITHIN CANADA
We are pleased to offer free standard shipping on all orders with a delivery address within Canada. Our shipments are handled by trusted carriers such as Canada Post, Purolator, and UPS, depending on your location.

TAXES AND DUTIES
Customers are responsible for any applicable taxes, duties, or fees imposed by their province or jurisdiction. This may include, but is not limited to, sales tax, value-added tax, or customs duties for international shipments (if applicable).

PACKAGE REFUSAL AND DELIVERY ATTEMPTS
If a package is refused at the door or cannot be delivered after multiple attempts, a restocking fee of up to 50% of the purchase price may apply. This covers logistical and return costs incurred by Avery’s Atelier.

RETURNS AND PACKAGE LOSS
In the event of returns, cancellations upon delivery, failed delivery attempts, or any other circumstance where a package is returned to the carrier, Avery’s Atelier does not accept liability for loss, damage, or destruction of the package during the return process. Once an order has been shipped and handed over to the carrier, ownership and responsibility transfer to the carrier. Any claims regarding loss or damage must be directed to the carrier (e.g. Canada Post, Purolator, UPS).

INTERNATIONAL SHIPPING
At this time, Avery’s Atelier only ships within Canada. If you are located outside Canada and interested in our products, please contact us at info@averys-atelier.com and we will do our best to find a suitable solution.